Question 1

What is a PO Box?

Accepted Answer

A Post Office Box (PO Box) is a secure, numbered box located at a Post Office where your mail is kept until you collect it. It's a great way to keep your mail safe and your home address private.

Question 2

How do I apply for a PO Box?

Accepted Answer

You can apply for a PO Box either online through the USPS website or in person at your local Post Office. You'll need to complete an application form and provide two forms of ID.

Question 3

What are the benefits of a PO Box?

Accepted Answer

A PO Box offers security, privacy, and flexibility. Your mail and packages are safe at the Post Office and can only be picked up by you or people you specify. It also allows you to keep your home address private and pick up your mail on your schedule.

Question 4

What sizes of PO Boxes are available?

Accepted Answer

Most Post Offices offer five PO Box sizes, ranging from extra small (XS – Size 1) to extra large (XL – Size 5). Choose your PO Box size based on the type of mail (letter-sized mail or packages) and how much mail and packages you receive.

Question 5

How do I pay for a PO Box?

Accepted Answer

You can pay for your PO Box online with a credit or debit card, at a self-service kiosk, by mail with a check or money order, or in person at the Post Office where your PO Box is located.

Question 6

How do I renew my PO Box?

Accepted Answer

You can renew your PO Box online with a credit or debit card, at a self-service kiosk, by mail, or in person at the Post Office where your PO Box is located.

Question 7

Can I manage my PO Box online?

Accepted Answer

Yes, you can manage your PO Box online. This includes opening a new PO Box, adding an existing PO Box to your online account, adding or managing the credit card you use for payment, editing your User Profile, and viewing your online payment history.

Question 8

How can I ensure packages get delivered to my PO Box if addressed to my house?

Accepted Answer

Consider adding the Street Addressing service to your PO Box. This lets you use the street address of your Post Office location, combined with your PO Box number, as your mailing address. This lets you receive packages from private carriers such as UPS, FedEx, DHL, and Amazon.

Question 9

How do I close a PO Box?

Accepted Answer

You can close a PO Box by going to Manage PO Box, signing in to your account, and clicking the Close/Request Refund link next to the box. You can also request a PO Box be closed by informing the retail associate at the Post Office where your box is located. Once a box is closed, be sure to submit a Change of Address (COA) form. Your mail can be forwarded to your new address for up to one year.

How to Open a PO Box at the Post office